Cancellation Policy

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Skinfatuation Aesthetics patients are the most important part of the practice. This cancellation policy is put in place for the patients. Your appointment time is also a potential appointment for someone else who may have wanted that particular time.

As a courtesy to all patients and the schedule, Skinfatuation Aesthetics asks that you provide a minimum of 24 hours notice should you need to cancel or reschedule your appointment. If an appointment is canceled or rescheduled within 24 hours of the time, or a no-show occurs, you will be potentially charged a cancellation fee that is half the appointment value or a minimum of $50 depending on what was scheduled. For repeat cancellations and no-shows the full treatment price could potentially be required ahead of time for future appointments. 

We do understand emergencies come up so please reach out when possible.

In certain circumstances, such as documented medical issues or unforeseen emergencies, Skinfatuation Aesthetics may, at its discretion, consider on a case-by-case basis waiving the cancellation fee. 

If you arrive at your appointment more than 15 minutes past the originally scheduled time, we may require you to reschedule to avoid impacting other clients’ appointments.  

For certain treatments or packages, a non-refundable deposit may be required to secure your appointment. This deposit ensures that the necessary resources and time are allocated to your scheduled treatment. 

Once a service is completed, including consultations and treatments, no refunds will be provided. We take pride in delivering high-quality services, and are committed to ensuring your satisfaction during every step of the process. 

If you have purchased skincare products from Skinfatuation Aesthetics and have not opened or used them, you may be eligible for a refund within 30 days of the purchase date. The refund will be issued in the original form of payment.

For opened or used skincare products, refunds will not be provided. However, if you experience an adverse reaction to a product, please contact us promptly, and we will work with you to find a suitable solution.

In certain exceptional circumstances, such as documented medical issues or unforeseen emergencies, Skinfatuation Aesthetics may, at its discretion, consider refund requests on a case-by-case basis. 

If you have any questions or concerns regarding the refund policy, or cancellation policy please feel free to contact us.

These policies are subject to change at the discretion of Skinfatuation Aesthetics. Clients will be notified of any updates to the policy. 

Thank you for choosing Skinfatuation Aesthetics.  We appreciate your trust in our services and are dedicated to providing you with exceptional care and support.